Help Center
FAQ
How long has LUX Digital Lounge been in business?
LUX Digital Lounge was founded in 2015 and has a physical location in North Austin.
Which payment methods do you accept?
Game online with a Visa, Mastercard, AMEX or Discover debit or credit card. LUX Digital Lounge also accepts PayPal, Venmo, Google Pay and Apple Pay.
Are food and alcohol available at LUX Digital Lounge?
No. Snacks and soft drinks are available only.
Can I game online without going to the physical location?
Yes. Simply register here on the website or start an order. You will be asked to create an account. This is your free online gaming account as well as the account you would use at the digital lounge.
Can I redeem my prizes at www.luxdigitallounge.com?
Yes. Go to the “Redeem” section of the website where you can find an instructional video on how to redeem prizes.
Do you offer technical and billing support?
Yes. Contact LUX Digital Lounge support by calling 512-531-9420, by Email or with Live Chat. Go to the Help Center for all support options.
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